Medical & Security Assistance in Africa

Universal SOS delivers global medical and security support for travellers and organisations around the world. Our expert, multilingual teams are available 24/7/365, ensuring rapid, reliable assistance whenever and wherever it matters most. For medical or security assistance services and solutions, reach out to our team in Cape Town, South Africa, for assistance in Africa by emailing help@universalsos.com or calling our 24/7 Emergency Assistance Line on: +44 (0) 20 3670 2485

Countries of Coverage include: Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cabo Verde, Cameroon, Central African Republic, Chad, Comoros, Cote dIvoire, Democratic Republic of the Congo, Republic of the Congo, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe

Contact Universal SOS

By Department

Claims Department

Mon - Fri - 09:00 - 170:00

By Email: claims@universalsos.com

Press & Media

Mon - Fri - 09:00 - 170:00

By Email: contact@universalsos.com

Feedback & Complaints

Mon - Fri - 09:00 - 170:00

By Email: contact@universalsos.com

Finance & Billing

Mon - Fri - 09:00 - 170:00

By Email: finance@universalsos.com

Providers & Network Team

Mon - Fri - 09:00 - 170:00

By Email: providers@universalsos.com

Medical Assistance

By Phone: +44 (0) 20 3670 2485

By Email: help@universalsos.com

Security Assistance

By Phone: +44 (0) 20 3670 2485

By Email: help@universalsos.com