Medical & Security Assistance in Africa
Universal SOS delivers global medical and security support for travellers and organisations around the world. Our expert, multilingual teams are available 24/7/365, ensuring rapid, reliable assistance whenever and wherever it matters most. For medical or security assistance services and solutions, reach out to our team in Cape Town, South Africa, for assistance in Africa by emailing help@universalsos.com or calling our 24/7 Emergency Assistance Line on: +44 (0) 20 3670 2485
Countries of Coverage include: Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cabo Verde, Cameroon, Central African Republic, Chad, Comoros, Cote dIvoire, Democratic Republic of the Congo, Republic of the Congo, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe
Contact Universal SOS
By Department
Claims Department
Mon - Fri - 09:00 - 170:00
By Email: claims@universalsos.com
Press & Media
Mon - Fri - 09:00 - 170:00
By Email: contact@universalsos.com
Feedback & Complaints
Mon - Fri - 09:00 - 170:00
By Email: contact@universalsos.com
Finance & Billing
Mon - Fri - 09:00 - 170:00
By Email: finance@universalsos.com
Providers & Network Team
Mon - Fri - 09:00 - 170:00
By Email: providers@universalsos.com
Medical Assistance
By Phone: +44 (0) 20 3670 2485
By Email: help@universalsos.com
Security Assistance
By Phone: +44 (0) 20 3670 2485
By Email: help@universalsos.com